Hicken Air Guarantee
Hicken Air is completely committed to your satisfaction with all of our HVAC services, from a simple service call to a brand new installation.
To prove it, we back every job we do with a 30 day labor guarantee! Whether we’ve performed a service as simple as an air filter replacement to keep the air inside your home as clean as possible, or a service more difficult like coil replacements or tracking down an unusual problem, we will stand behind our work with pride.
No matter what HVAC service we perform in your home or business, you can rest easy knowing that you won’t wake up in the morning to find an incorrectly installed or serviced HVAC system.
If we have had the pleasure of helping you select and install an HVAC system for your newly constructed home or business, we offer a complete 2 year labor guarantee! For the first two years, you can enjoy your heating and cooling system with complete peace of mind. We like to think of it as a super extended honeymoon!
Even with this guarantee, we at Hicken Air strongly recommend scheduling regular service appointments just to be absolutely certain that everything is running smoothly!
AC and Heating Replacement
If we installed a new HVAC unit in place of your existing unit, we will back our work with a 1 year labor guarantee! Not only will we make sure you’re completely satisfied with your newly installed HVAC system, but we will add on a 6 month service call with no charge to you!
We encourage all of our valued clients to schedule regular HVAC service calls. To make it easier for you, we will schedule a tentative appointment when we do the replacement. That way you know when to call and book your free service.
Regular service calls are the absolute best way to keep your HVAC system in optimal shape for as long as possible. The last thing anyone wants to do is replace their new system halfway through its expected lifespan due to lack of maintenance.
Save with HVAC Check-Ups
We want to help you get into the wonderful habit of having your HVAC system serviced by the professionals at Hicken Air, which is why we include our 6-month check-up free of charge. These visits are incredibly important to the health of your system. Not only will check-ups keep everything running smoothly, but regular AC & Heating service by professionals can help to identify and correct problems that could become dangerous to your HVAC system, or worse – your home and family.
Limited HVAC Product Warranty
On top of our labor guarantee, the manufacturers of the products we use, stand behind their work as well. Most HVAC manufacturers and suppliers will have their own written warranties, which tend to be specific to each product. If you have questions or concerns about a certain product’s warranty, please feel free to inquire about it. We will take the time to make sure you understand what the limited warranty offered by each manufacturer or supplier states and what it means to you and your HVAC system.
HVAC Labor Guarantee
Hicken Air will back all labor, whether it’s major or minor by our 30 day guarantee unless otherwise indicated in writing. We make no other guarantees or warranties either expressed or implied verbally, and our agents and technicians have no authority to enter into any warranties on behalf of Hicken Air.
If you have any concerns or questions about our guarantee, please call us at 480-686-1919. Our AC and heating experts in Gilbert, AZ, and surrounding cities are here to help.