Testimonials | Hicken Air

Nice guys! They didn’t waste any time and asked if they could change my filters!

Kelli B.
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Pablo was on time, he was courteous, he was kind, he was extremely effective in the use of his time in examining our three units plus the condenser in the attic. He was everything I could ask for five stars is in adequate to rate him he is a 10. Martin Kempton

Martin K.
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Aaron H. Did a great job. He was very seemed to be very knowledgeable and knew what he was doing. He was professional.

Glenna S.
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Hicken Air has been overall a pleasure to work with. Very communicative when it comes to appointments and updates. I am forever grateful for the techs who take the time to do and/or make things right :) the last 3 or 4 I've had sent to the house have been great!

Lauren R.
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Amazing job

Lindsey F.
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Took his time was very thorough explained what he was going to do in detail, letting me know at the end if I had any problems to worry about very professional and hard-working

Joann D.
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Ryan from Hicken Air did an amazing job fixing my AC. He was very professional, explained everything clearly, and got the issue resolved quickly. Highly recommend Hicken Air—especially Ryan—for any AC work!

React199
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Installation of whole house humidifiers. Did a great job would definitely recommend them.

Gordon K.
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Highly professional, friendly, and knowledgeable. They stayed until everything was working correctly and I would highly recommend!

Starla D.
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Hicken Air was highly recommended to me by a friend who is a luxury home builder. I gave Hicken a call and they did not disappoint! Hicken Air’s bid was lower than my next closest bid by $1,000 and several thousand less than the other bid I got. They were super fast getting it replaced and cleaned up nicely when they were done. I have talked to 5 different employees during this process and they have all been friendly and professional! I’d give them 6 STARS if I could!

Sonny S.
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Great technician! Very professional, polite and knowledgeable.

Edward H.
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We’ve had a fantastic experience with Hicken Air, especially with our primary point of contact Daniel. We reached out via social media to several friends asking for an HVAC recommendation to replace our basement unit and Hicken Air was the most recommended. The entire process from receiving a quote to installing the unit was quick and seamless. Another selling point was Hicken Air’s warranty, which gave us the peace of mind that the company would be there to back us on top of the manufacturer warranty. Thanks Hicken Air!

Chris E.
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The folks at Hicken got drawn into a new build ROC complaint against our GC / builder as they were the contracted sub for our home. They were 1 of half a dozen subs that the builder threw under the proverbial bus for issues many were not directly responsible for and that ultimately resulted in a 303 page (!) ROC issued Citation and Complaint against the builder. Through all of this (including my being less than courteous / professional with their people at times out of frustration over the whole ordeal), EVERY SINGLE PERSON we interacted with from technicians to the owner remained professional and genuinely wanted to see us happy (even if their work may not have been an actual causation of an issue)! They were VERY responsive with excellent communication and worked long past the deadlines to make us happy. We subsequently had an equipment related issue just a few weeks ago before welcoming guests for a wedding (almost 2 years after close) and they went ABOVE & BEYOND to get us up and running before the guests arrived. Out of the whole group of subs / trades involved in issues with our home, the Hicken team was 1 of 2 (out of the 6 involved) that truly cared. A sincere THANK YOU from a customer who would likely have been written off as a PITA by other companies for proving that that are still good and trustworthy folks in the industry! Tom & Sarah Gorr

Tom G.
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Hicken Air did our hvac for our personal home and we couldn’t recommend them more. Extremely talented and knowledgeable. Best customer service you can ask you.

Riley S.
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I truly enjoyed my experience with this company. They were very communicative, attentive and very quick to come repair my AC issue. Thanks to Orlando and Sid, the job was done quickly, effectively, and they both showed awesome courtesy by offering to put on booties as to not dirty up my home. A lot of people and companies out there don’t even consider or offer to takeoff their shoes or put on booties. In my opinion, that is very unprofessional, rude and inconsiderate to the homeowner. I truly appreciated this company all around! I would recommend them to anyone.

Ryan G.
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ALL TESIMONIALS

Nice guys! They didn’t waste any time and asked if they could change my filters!

Pablo was on time, he was courteous, he was kind, he was extremely effective in the use of his time in examining our three units plus the condenser in the attic. He was everything I could ask for five stars is in adequate to rate him he is a 10. Martin Kempton

Aaron H. Did a great job. He was very seemed to be very knowledgeable and knew what he was doing. He was professional.

Hicken Air has been overall a pleasure to work with. Very communicative when it comes to appointments and updates. I am forever grateful for the techs who take the time to do and/or make things right :) the last 3 or 4 I've had sent to the house have been great!

Amazing job

Took his time was very thorough explained what he was going to do in detail, letting me know at the end if I had any problems to worry about very professional and hard-working

Ryan from Hicken Air did an amazing job fixing my AC. He was very professional, explained everything clearly, and got the issue resolved quickly. Highly recommend Hicken Air—especially Ryan—for any AC work!

Installation of whole house humidifiers. Did a great job would definitely recommend them.

Highly professional, friendly, and knowledgeable. They stayed until everything was working correctly and I would highly recommend!

Great technician! Very professional, polite and knowledgeable.

Hicken Air did our hvac for our personal home and we couldn’t recommend them more. Extremely talented and knowledgeable. Best customer service you can ask you.

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